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Personal Finance Reporting for UK Journalists

FCA Conduct of Business rules, ASA financial promotion standards, investment scam reporting, pensions, mortgages, affiliate link ethics, and the boundary between information and regulated advice.

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What is the personal finance beat?

Personal finance journalism covers the money decisions of individuals and households: how to save, invest, borrow, insure, retire, and manage tax. It spans product coverage (best savings rates, mortgage comparisons, pension choices), investigative work (pension scandals, investment scams, lender misconduct), and policy coverage (budget analysis, interest rate impacts, benefit changes).

Personal finance journalism operates in a distinctive legal context because readers often act directly on what they read. This creates both a duty of care and a temptation for commercial exploitation — affiliate links, sponsored content, and undisclosed relationships with financial product providers are endemic in the sector. The distinction between editorial information and regulated financial advice is critical: personal finance journalists inform, they do not advise.

Why this beat matters

  • 1Financial literacy in the UK is low — good personal finance journalism genuinely improves readers' financial decisions.
  • 2Investment scams cost UK consumers hundreds of millions of pounds each year — investigative exposure saves money and harm.
  • 3The pension crisis — defined benefit schemes in deficit, defined contribution uncertainty, auto-enrolment gaps — affects millions.
  • 4Mortgage market volatility, energy price shocks, and cost-of-living pressures have made personal finance more urgent than ever.
  • 5The conflict of interest between affiliate income and editorial independence is rarely disclosed to readers — this transparency failure is itself a story.

Core legal and ethical risks

The regulated advice boundary

Personal finance journalists must not give regulated financial advice. Advice means a personalised recommendation that a person should buy a specific product — that requires FCA authorisation. Information and education are not advice. In practice: don't tell readers 'you should buy X fund.' Do say 'X fund has the following characteristics.' Always include a note directing readers to seek regulated advice for decisions relevant to their circumstances.

Affiliate link disclosure

If your publication earns commission when readers click through to financial products, this must be disclosed. Presenting affiliate-linked content as independent editorial is deceptive and potentially in breach of Consumer Protection from Unfair Trading Regulations 2008. Many publishers bury the disclosure in footnotes — check whether your outlet's practice is transparent enough to meet the standard.

ASA financial promotion rules

The ASA applies CAP Code rules to financial advertisements and advertorials. If content is commissioned or paid for — even if it looks like editorial — it must comply with the CAP Code for financial promotions, including suitability of risk warnings and performance claim restrictions. Broadcast financial advertising is also regulated by the ASA/BCAP Code.

FCA ScamSmart — investment scam reporting

The FCA's ScamSmart service warns about known investment scams. If you are investigating an investment scam, check the FCA warning list. The FCA can confirm whether a firm is authorised or on the warning list. Be careful about naming cloned firm URLs (where scammers copy a legitimate firm's details) — check with the FCA that the detail you are publishing is the scam site, not the legitimate firm.

Accuracy and misleading rates

Interest rates, returns, and comparison data change rapidly. Outdated rate comparisons published online mislead readers who rely on them. Always include a 'rates correct as of [date]' note, link to live comparison tools, and update or remove outdated rate-specific content. IPSO Clause 1 (accuracy) applies — and complaints about outdated financial data are upheld.

Key data sources for personal finance reporters

FOI ideas for personal finance reporters

  • Number of investment scam complaints received by Action Fraud in the past three years, broken down by type
  • FCA: how many authorisation applications were refused, and what were the most common reasons?
  • FCA: how many firms have received final notices under the Consumer Duty in the first two years of its operation?
  • Number of pension ombudsman complaints relating to SIPP (self-invested personal pension) fraud in the past five years
  • HMRC: how many investigations were opened into pension liberation fraud schemes in the past three years?
  • FCA: cost of the Financial Services Compensation Scheme (FSCS) levy by sector — who pays and how much?
  • FOS (Financial Ombudsman Service): complaints upheld rate against specific firms by product type — annual data

Key organisations and contacts

FCA Press Office
Financial Conduct Authority — authorisation, enforcement, consumer protection, and scam warnings.
Financial Ombudsman Service
FOS — complaint data and case studies on financial product disputes.
FSCS
Financial Services Compensation Scheme — what is and is not covered when a firm fails.
MoneyHelper (MaPS)
Government-backed financial guidance service — research on financial wellbeing.
Which? Money
Consumer champion — product research, complaints advocacy, and best buy tables.
StepChange
Debt charity — data on over-indebtedness and consumer credit distress.
ASA
Advertising Standards Authority — financial advertising complaints and rulings.
Pension Tracing Service
GOV.UK service — useful for context on pension complexity and lost pension stories.

Interview question bank

For FCA and financial regulators

  • How many firms are currently under investigation for Consumer Duty failures?
  • What prompted the decision to add this firm to the ScamSmart warning list?
  • What should consumers do if they have already given money to this firm?
  • How does the FSCS protection apply in this situation?

For Fraud victims

  • How did you first come across this investment opportunity?
  • What checks did you carry out before investing?
  • Who have you reported this to — Action Fraud, FCA, police?
  • What do you want to happen as a result of sharing your story?

For Financial product providers

  • Is this product regulated by the FCA — and what is the firm's authorisation number?
  • What is the worst-case loss scenario for an investor in this product?
  • Does the article or advertisement comply with ASA CAP Code financial promotion rules?
  • What is the complaint rate for this product and how many have been upheld by the FOS?

Jargon glossary

COBS
FCA Conduct of Business Sourcebook — the rulebook for regulated financial firms' customer-facing activities.
Consumer Duty
FCA rule requiring firms to achieve good consumer outcomes across all products and services — in force from July 2023.
FSCS
Financial Services Compensation Scheme — protects consumers up to £85,000 per firm when an authorised firm fails.
FOS
Financial Ombudsman Service — free dispute resolution service for complaints about regulated financial firms.
ISA
Individual Savings Account — a tax-free savings and investment wrapper. Different types: Cash ISA, Stocks and Shares ISA, Lifetime ISA, Innovative Finance ISA.
LTV
Loan to Value — the ratio of a mortgage to the property value. Key metric for mortgage eligibility and rate determination.
SIPP
Self-Invested Personal Pension — a DIY pension that allows investment in a wide range of assets. Subject to pension liberation fraud.
Section 75
Protection under the Consumer Credit Act 1974 — credit card companies share liability for faulty goods or services over £100.
Unregulated collective investment scheme
An investment that is not subject to FCA regulation — can be promoted only to sophisticated or high net worth investors.
APP fraud
Authorised Push Payment fraud — when a consumer is tricked into sending money to a fraudster; covered by a mandatory reimbursement scheme from 2024.

Story ideas and angles

  • 1.Affiliate link audit: systematically review the top personal finance comparison sites — which ones disclose their affiliate relationships clearly, and which do not?
  • 2.Investment scam geography: map Action Fraud data on investment fraud by postcode — which communities are most targeted?
  • 3.Pension gap: compare average pension pot sizes by age and gender using HMRC data — what does the retirement savings crisis look like in numbers?
  • 4.FOS complaints: pull the latest FOS annual data — which firms have the highest uphold rates for complaints in mortgages, credit cards, and insurance?
  • 5.Consumer Duty impact: interview four FCA-regulated firms about what they changed as a result of the Consumer Duty — is it substantive or cosmetic?
  • 6.APP fraud reimbursement: now that banks are required to reimburse APP fraud victims, are they actually doing so? Seek case studies.
  • 7.Mortgage prisoner investigation: find families who cannot remortgage because their lender left the market. What is the FCA doing about it?

Related guides

Primary sources

Frequently asked questions

Does the FCA regulate what journalists write about financial products?
The FCA regulates financial promotions — communications that invite or induce a person to engage in financial activity. A journalist's article about a financial product is not itself a financial promotion, as editorial content is generally exempt. However, if an article is commissioned or funded by a financial firm, or if it is designed primarily to sell a product rather than inform readers, it may cross the line into a regulated financial promotion. Affiliate link arrangements — where a publisher earns a commission when a reader clicks through to a financial product — are a grey area and should be disclosed. The ASA's CAP code rules on financial promotions apply to advertising, not editorial.
What is the FCA Conduct of Business Sourcebook and does it apply to journalists?
The Conduct of Business Sourcebook (COBS) is the FCA's rulebook for firms carrying on regulated activities — it applies to authorised firms, not journalists. However, understanding COBS is useful for personal finance reporters because it sets the standards your subject companies must meet: suitability of advice, fair treatment of customers, product disclosures. When reporting on a firm that may have breached COBS, the sourcebook is your primary legislative reference. You can access COBS through the FCA Handbook online.
How should I report on investment scams without causing further harm?
Reporting on investment scams requires care: naming a scam product or URL can increase its Google visibility and lead more people to it. Do not reproduce marketing materials without clearly labelling them as fraudulent. Do not publish details that help scammers refine their approach. Use the FCA ScamSmart database to check whether the firm is on the warning list before naming it. Contact Action Fraud and the FCA press office — they will often be able to confirm investigations and may want to time your story with enforcement action. Prioritise the warnings and protections for readers over dramatic disclosure.
Are affiliate links in personal finance articles a problem?
Affiliate links in editorial articles — where the publisher earns a commission if a reader purchases a financial product — raise significant ethical questions about editorial independence. IPSO does not have a specific clause on affiliate links, but Clause 1 (accuracy) and the general editorial independence principle apply. Most reputable publishers require disclosure of affiliate relationships. The Advertising Standards Authority (ASA) requires that affiliate content is clearly labelled as advertising if it would not be obvious to readers. Failing to disclose an affiliate relationship while presenting content as independent editorial advice is deceptive and potentially in breach of Consumer Protection Regulations.
What is the difference between personal finance and business journalism?
Business journalism focuses on corporate entities — their performance, governance, and sector trends. Personal finance journalism focuses on the financial decisions of individuals and households: saving, investing, borrowing, insurance, pensions, and tax. The audiences and risks differ: personal finance readers are often acting on the information in articles in ways that directly affect their money. This creates a higher duty of care around accuracy. Personal finance journalists should understand: the difference between regulated advice (which they cannot give) and information (which they can); the limits of their expertise; and when to direct readers to seek regulated financial advice.

Related guides